Consistency across borders; enjoy the “Original Flavour” whether domestically or internationally

Customer Story

Using only seasonal fruits, the brand runs hundreds of stores with over 6 million members. Besides unique fruit teas, their fruit coffee and freshly brewed brown sugar pearl milk tea are standout products.

Their strict R&D standards demand ±1g precision for sugar and milk, and ±3g for tea, a level traditional methods or standard machines can’t achieve. This is where TEDIA excels.

Since 2022, every new store has adopted TEDIA’s solutions with dynamic calibration, ensuring precise ingredient accuracy and consistent artisan-grade taste, so customers always enjoy the "original flavor."

Rules are set within the system, with real-time data uploads for tracking and remote supervision.

Customer Story

Established in 2006, this tea culture-based international chain now operates over 1,000 stores in more than 20 countries and regions. With a strong focus on performance, food safety, and customer satisfaction, the brand takes these aspects seriously.

For example, after partnering with TEDIA, the brand’s QA department implemented cleaning standards for daily, weekly, and monthly maintenance, including strict controls like machine lockouts if cleaning isn't done within set times. Headquarters can now remotely access detailed cleaning reports in real time, showing how many pipes were cleaned, when, and according to which standards—details that were previously hard to track.

TEDIA’s Customer Success team provides monthly equipment operation analyses, offering
data-based optimization suggestions to help brand supervisors improve performance.

Instant operation and dispensing via qr code,
with staff training that can be learned in one go

Customer Story

The brand focuses on developing healthy tea beverages, primarily natural soda water and fresh fruit tea, aiming to enhance people's quality of life. It invests heavily in R&D for its formulas, has won numerous creative beverage awards, and holds multiple invention patents, striving for a win-win with consumers, franchisees, and employees.

With a diverse product range and quick releases, high training costs limited growth. After partnering with TEDIA, franchise stores now require only one training session, achieving a 95% output rate in the same month, with serving speeds reaching 10.2 seconds and an average variance of just 6%.

The simple operation improves staff efficiency; the scan-to-serve feature reduces employee pressure and addresses turnover impacts. With easy training, franchisees quickly achieve and maintain excellent operational standards, realizing a win-win business model.